Shipping policy

Shipping Policy

Processing Time All orders are processed within 3–5 business days, unless stated. Orders are not processed or shipped on weekends or bank holidays. During busy periods, processing times may be slightly longer — we'll keep you informed.

Shipping Rates & Delivery Times

United Kingdom Standard delivery times apply once your order has been dispatched. 

European Union We ship to all EU countries. Delivery times vary by destination. Please note that customs duties or import taxes may apply depending on your country — these are the responsibility of the customer.

Worldwide We ship internationally. Delivery times and costs vary by destination. Any customs duties, import taxes, or fees charged by your country are the responsibility of the customer.

How We Ship We use trusted carriers to get your order to you safely. You'll receive a tracking number by email once your order has been dispatched.

Lost or Delayed Parcels If your order hasn't arrived within the expected timeframe, please contact us and we'll investigate with the carrier on your behalf.